Privacy Policy
At SOUTHROCKGENERAL, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. We keep things simple and transparent, so you always know what is happening with your data.
Information We Collect
When you place an order or create an account, we collect the details needed to process your purchase. This includes your name, email address, shipping address, and payment information. We also gather basic browsing data like pages you visit and the device you use. This helps us understand how customers interact with our store so we can improve your experience.
How We Use Your Information
We use your information to fulfill orders, provide customer support, and send updates about your purchases. With your permission, we may send promotional emails about new products or special offers. You can opt out of these marketing messages at any time by clicking the unsubscribe link or contacting us directly.
Cookies and Tracking
Our website uses cookies to remember your preferences and keep items in your cart. These small files help the site function properly and make your shopping experience smoother. You can disable cookies in your browser settings, though some parts of the site may not work as well without them.
Data Sharing
We never sell your personal information to third parties. We only share data with trusted service providers who help us run our business, such as payment processors and shipping carriers. These partners are required to protect your information and use it only for the services they provide to us.
Your Rights
Depending on where you live, you have certain rights regarding your personal data. You may request access to the information we hold about you, ask for corrections, or request deletion. You can also object to certain types of processing or ask us to transfer your data to another service. To exercise any of these rights, simply email us at [email protected] and we will respond within 30 days.
Data Security
We use industry-standard encryption to protect your information during transmission and storage. Our team regularly reviews our security practices to keep your data safe. While no method is completely foolproof, we work hard to maintain strong safeguards.
Children’s Privacy
Our store is intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
Contact Us
If you have questions about this policy or how we handle your data, please reach out. Email us at [email protected] and we will be happy to help. We review this policy regularly and will post any updates on this page.